Referral Program Terms and Conditions

DUER Referral Program Terms & Conditions 

DUER, a company with operations in North America and headquartered in Canada, offers you the opportunity to refer friends and acquaintances through a referral program (the “Referral Program”) offered on our website located at Shopduer.com and duer.ca. 

By participating in the Referral Program, you accept the following terms and conditions (the “Referral Terms”). We may update the Referral Terms at any time without prior notice. Any modifications of the Referral Terms will be posted on our website, and continued participation in the Referral Program shall constitute consent to the modified Referral Terms. 

 

1. How the Referral Program works: 

Qualified Referral: A Qualified Referral is defined as a purchase made at Shopduer.com/ duer.ca by a person (a "Referred Customer") who arrives at our website by clicking your unique Referral program link or by receiving a referral code via email. You are entitled to one reward per Referred Customer, meaning subsequent purchases by the same Referred Customer will not be considered additional Qualified Referrals. 

Referred Customer: The Referred Customer and the Referrer cannot be the same person (e.g., by using a different email address). The Referred Customer must not have made any previous purchases on DUER’s platforms prior to this transaction. 

Referral Rewards: To earn referral rewards, the Referred Customer must complete an order with a minimum total value of $100.00 within 30 days using the unique referral code (after discounts and excluding taxes, shipping, and other fees). Reward specifics, including the minimum order value and reward amount, will be specified on DUER Referral program page. 

Reward Payments: Rewards are issued as 25% off discount codes for the Referrer and 20% for the Referred Customer, under the principle "Give your friends 20% and you get 25%." Referrers are responsible for any tax liability resulting from Referral Rewards. Both Referrers and Referred Customers must redeem their discount codes within 30 days of issuance, after which any unredeemed codes will expire. 

Eligibility: 

To participate in the Referral Program, you must: 

  • Be the age of majority in your jurisdiction. (eg, 18 year old) 
  • Resident in Canada and the United States. 
  • Referrals should be made to individuals who are new customers of DUER. 
  • Have purchased DUER through Shopduer.com and duer.ca. and completed any applicable trial period (30 days) without returning the order for a refund (a “Qualifying Purchase”) 

Referrals may only be used for personal and non-commercial purposes. You may not refer yourself, the Referrer and the Referee must be two different natural persons. 

DUER may restrict your participation without notice if the Referral Program is in violation of applicable laws or decisions from public authorities in your jurisdiction. 

 

2. Conduct (including anti-spam requirements): 

When you pass on the unique referral links to your friends, you are the actual sender of the messages and must comply with applicable law. You are prohibited from “spamming” anyone with referral invitations. Referrals must be created and distributed in a personal manner that is appropriate and customary for communications with family members, friends, or colleagues. 

Any distribution of the unique referral link that could constitute unsolicited commercial email or “spam” under any applicable law or regulation is expressly prohibited. In particular you must not: 

  • distribute unique referrals link to strangers 
  • distribute unique referral links to individuals under the age of majority in the recipient’s jurisdiction 
  • publish or distribute unique referral links on commercial websites such as coupon websites, Facebook groups with more than 10 members, Reddit or on blogs 
  • use bots or automated programs to distribute unique referral links 
  • pay to advertise the unique referral link, or attempt to market, reproduce, sell or resell referral rewards to any third party whatsoever 

Referrers who do not comply with applicable law, including anti-spam laws, are obligated to indemnify DUER against any liabilities, costs and expenses we incur as a result of such spam. 

In addition, you must not: 

  • violate the intellectual property rights of DUER 
  • act with intent to annoy, harass or abuse any other person 
  • participate in any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent or unusual activity 
  • act in a manner that in the sole discretion of DUER is deemed to be generally inconsistent with the intended purpose of the Referral Program 

DUER reserves the right, at its sole discretion, to exclude any individual from participating in any aspect of the Referral Program and to void any pending rewards with immediate effect and without prior warning if DUER deems or suspects that an individual has violated the Referral Terms. 

 

3. Restrictions on rewards and offers: 

The following rules and restrictions apply to rewards and offers under the Referral Program.  

For the Referrer:  

  • DUER may from time to time update the rewards on offer under the Referral Program. The Referrer will receive the discount as indicated in the terms and conditions at the time when the Referee completes his or her Referral Purchase.
  • The total rewards to the Referrer for successful referrals are limited to the amount of the Referrer’s Qualifying Purchase(s) 
  • The total number of unique discount code is issued to a Referrer may not exceed 20 per calendar year or the equivalent of $1000.00 USD (whichever is lower). 
  • Rewards for Referrer are redeemed in the currency of their original purchase, and according to the amounts per referral as indicated in the terms and conditions. Rewards are non-transferable and only redeemable to the original payment method used by the Customer. Rewards are void if we are unable to credit the payment method used by the Referrer for the Qualifying Purchase, for instance due to restrictions placed by the payment service provider or card issuer. Rewards will under no circumstances be paid out in cash. 
  • Rewards are subject to verification. DUER may delay a reward for the purposes of investigation. Rewards will be redeemed at the earliest convenience after Referee 
    completes the trial/satisfaction guarantee period and the verification process 
    is completed. If the satisfaction guarantee for the purchase is 30 days, rewards may be redeemed right away after the Referee’s confirmed delivery. Any rewards will be revoked if a refund is requested on the order for which the reward was issued. 
  • Rewards may be taxable, depending on the value of the item and tax laws applicable to the recipient. The recipient is solely responsible for reporting such items on their tax returns and paying any associated tax liability. 
  • Any rewards may be revoked without prior notice if the Referrer breaches the Referral Terms or if the Referee breaches DUER’s general terms and conditions 
  • Rewards are issued as 25% off discount codes for the Referred Customer. 
  • Referrer must redeem their discount code within 30 days of issuance. 

 

For the Referee: 

  • Rewards may only be used to purchase DUER product. 
  • Referee must redeem their discount code within 30 days of issuance. 
  • Rewards are issued as 20% off discount codes for both the Referrer and the Referred Customer. 
  • The Referee may only use one referral code If a person receives referral links from multiple Referrers, only the Referrer associated with the unique referral code used by the Referee to place the order will receive the referral reward. 
  • The Referral Program offers may not be combined with other DUER promotions or incentives. In the event that we have other offers that are clearly more attractive to the Referee, we will use reasonable commercial efforts to ensure that the Referee receives this alternative offer. Such alternative offers will not affect discount offered to the Referrer 

DUER reserves the right to vary any and all elements of this offer at any time without notice. 

 

4. Privacy: 

Participation in the Referral Program may require a Referrer and/or Referee to submit personal data about themselves. Personal data that is collected as part of the Referral Program will be used to: 

  • operate and maintain the Referral Program, including providing referral rewards to qualified participants, 
  • evaluate and improve the effectiveness of the Referral Program, 
  • provide tailored communication and marketing, 
  • monitor compliance with the Referral Terms, and 
  • comply with our legal obligations 

All processing of personal data is subject to DUER’s DUER’s Privacy Policy. You may at any times opt out from receiving further communication regarding the Referral Program by unsubscribing from our emails or by contacting our customer service. 

 

5. Limitation of liability: 

DUER is not liable to you for any business, financial or economic loss or for any consequential or indirect loss such as loss of reputation, lost bargain, lost profit, loss of anticipated savings or loss of opportunity arising as a result of any services DUER provide to you in relation to the Referral Program (whether suffered or incurred as a result of our negligence or otherwise), except in the case of fraud, wilful concealment or theft. 

No claim may be brought against DUER in relation to your participation in the Referral Program more than 12 months following the date on which you last received a discount code. 

Nothing in the Referral Terms limits or excludes DUER’s liability caused by gross negligence or willful misconduct. 

 

6. Indemnification: 

Participants in the Referral Program agree to indemnify, defend, and hold DUER and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs, or expenses, including attorney’s fees and costs, arising from, or related to any breach by the participant of any of the Referral Terms or any violation by the participant of applicable law. 

 

7. Disclaimer of Warranties: 

PARTICIPANTS AND PROSPECTIVE PARTICIPANTS IN THE REFERRAL PROGRAM EXPRESSLY UNDERSTAND AND AGREE THAT: (A) YOUR USE OF THE REFERRAL PROGRAM IS AT YOUR SOLE RISK, THE REFERRAL PROGRAM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND REMARKABLE EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS AND TERMS (COLLECTIVELY, "PROMISES") OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW OR CUSTOM, INCLUDING, BUT NOT LIMITED TO, PROMISES AS TO PRODUCTS OR SERVICES OFFERED THROUGH THE USE OF THE REFERRAL PROGRAM, IMPLIED PROMISES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (B) REMARKABLE MAKES AND GIVES NO PROMISE THAT (i) THE PROGRAM WILL MEET YOUR REQUIREMENTS, (ii) BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS OBTAINED FROM THE USE OF THE REFERRAL PROGRAM WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE PROGRAM WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE REFERRAL PROGRAM IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL. 

 

8. Right to cancel, modify, exclude, or terminate: 

DUER reserves the right to cancel, modify or terminate the Program at any time for any reason. DUER reserves the right to disqualify any participant at any time from participation in the Referral Program if we have a good faith belief that he/she has violated any of the Referral Terms. 

 

9. Other terms: 

If any provision in these terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void, or unenforceable) will be struck and will not affect the validity of and enforceability of the remaining provisions. The Referral Terms constitute the entire agreement between participants and DUER concerning participants’ use of the Referral Program. The failure of DUER to exercise or enforce any right or provision of the Referral Terms shall not constitute a waiver of such right or provision. If any provision of the Referral Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Referral Terms remain in full force and effect.  

 

10. Applicable law: 

Disputes related to the Referral Program will be governed by the laws of British Columbia, Canada, and participants agree to submit any disputes to the exclusive jurisdiction of the courts of British Columbia, Canada. By participating in the DUER Referral Program, you acknowledge and agree to these Referral Terms, structured to provide clarity and guidance on the program's operation and your involvement in it.